If you know a product’s name you may use product search box locate on upper right corner to quickly locate that item. Or if you are not sure the name of your product then you may try to use search by keyword or by brand under each category. First, you need to click a category you are interest in then on the left side you may choose to search by keyword, by brand, and/or by price. You may also click on a letter alphabet to go directly to the products which names are beginning with that letter. If you like to browse through our product catalog you may do so by click on each category. For further questions regard to how to use our product search engine and/or help finding a product please contact us.

Placing Orders

All of our products are 100% ORIGINAL, AUTHENTIC BRANDS GUARANTEE. We never sell you knock-offs or imitations.

Wish List

To add products to your wish list for future purchasing simply log on to your account and on product details click “add to wishlist” button locate next to “add to shopping bag” button.

Email to Friend

Found a product you like? Want to share it? At BeautyTheOne.com we make sharing your favorite’s products simple by click on “Email to Friend” button locate on the left of product details description.

Add to Favorites

Bookmark us for future visiting. It’s easy and you won’t have to type full URL again. By clicking on “Add to Favorites” you will prompt to bookmark us with your browser for future easy access.

Product Rating

Testimonial

If you like our products and services we ask you to kindly provide us your comment/feedback. We will review every comment/feedback from our customers and works on any matter arise until your complete satisfaction. Your testimonial will appear on our website once it’s approved. To give a testimonial please refers to our testimonial page.

Payment Methods

We accept:

PayPal is the Safer, Easier Way to pay online today. To prevent fraudulent activities and for your protections and ours we are proud to accept payment via PayPal.

With PayPal you can pay with a credit or debit card, bank account or PayPal balance. We have a verified PayPal Business Account. Therefore, you have the total protection buying from us.

SHIPPING INFORMATION

Important Note: All cosmetic items are ship separately from fragrances, skincare, and haircare due to aviation restriction.

All U.S. orders are shipped via a trackable shipping carrier.

Our normal processing time is 2-3 business days, however, on average orders are shipped within 24-48 of working hours.

Orders shipping to Alaska, Hawaii, Puerto Rico, P.O. Boxes and military addresses will ship via USPS Priority Mail with a delivery confirmation.

BeautyTheOne.com will supply a tracking number for every order that has been shipped.

Orders are shipped, on average, within 24-48 hours from the time that the order is placed. Therefore, your orders should be received within 4-10 business days from the time that you place your order.

We are currently only offer Standard Ground within US Continental on our online order system.

Standard Ground Shipping Rate (4 – 10 business days)*

$6.95 + $1.00 per additional item

International Shipping Rate**(Please email or call for shipping quote)

We reserve the right to change our shipping rate without notice.

* Time of arrival maybe different depending on your local post service.

RETURN POLICY

Orders can be returned up to 21 days from shipped date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply call or email customer service for RMA number. All items must be unopened, unused and in its original condition, sealed packaging. Once RMA is approved, we will instruct you how to send your package(s) back to us. All packages without RMA number will be returned to sender. Please note, we do not accept returns for skincare, hair care, and make up items due to health reasons, please make your selections carefully.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

We cannot accept items for return that have been opened or used.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.

• RMA number
• Full name and address
• Phone number
• E-mail address
• Packing slip
• Original Order Confirmation Number
• Your reason for returning the merchandise

Once we receive a return from you with all of the proper information, upon approval we will credit your account and notify you that the product has been successfully returned.

Sales Tax

State laws require that we charge applicable sales tax on orders shipped to addresses in the state of California and New York. All orders outside of California and New York will not be charged.

Orders Not Received

Once an order has been shipped and there is a delivery confirmation, BeautyTheOne.com is not responsible for any theft of product or delivery to the wrong address. If a customer issues a complaint that they did not receive their product despite delivery confirmation, we cannot credit your account. We will pursue a claim with UPS on your behalf that UPS didn't deliver the product to the correct person or that they left the product in a susceptible area. If funds are returned to us from UPS, we will credit back your account. Successful claims can take anywhere from 1 week to 6 months. However, there is no guarantee that UPS will accept our claim.

If BeautyTheOne.com determines that there was in fact product missing from the package, we will credit your account immediately.

Damage Claims

Each package and their contents are triple-checked for quality control and packed to ensure that they arrive safely. In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can investigate the situation. We will notify the shipping carrier and file a damage claim.

After receiving the claim, BeautyTheOne.com, in most circumstances, will request that the damaged product be shipped back to its warehouse for inspection. After inspection, we will pursue a claim with UPS on your behalf that UPS didn't deliver the product in a safe manner. If funds are returned to us from UPS, we will credit back your account for the product. Successful claims can take anywhere from 1 week to 6 months. However, there is no guarantee that UPS will accept our claim.

Cancel Your Order

To cancel your order, please send an email to help@beautytheone.com within 6 hours of placing your order. If your order has already been processed, BeautyTheOne.com is not responsible for any shipping charges incurred.

Credit Card Fraud & Fraudulence Orders

We want to make online shopping even safer place for everyone to shop and that’s why we take any fraudulence order and credit card fraud seriously. We will report your IP address to the state and federal law enforcement if any attempting credit card fraud. Since we use US Postal Service regularly, any fraudulence order committed against us will get reported and will be prosecuted as mail fraud.

Out of Stock Items

Subsequently, from time to time, we are not able to fulfill your order. You will be notified via email for any item that is out of stock and a credit will be issued to your account/credit card. However, we will try our best to keep as current and up to date stock as possible.

Disclaimer

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.